Privacy Policy
As soon as you visit my website or contact me, I receive information about you. In this privacy statement, I explain what I do with that information. I always handle your information with care and store it securely. If you have any questions or want to know what information I have on you, please contact me. I may amend this privacy statement if necessary. I recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on 27-01-2024
Content
1. When do you apply this privacy statement?
2. Who uses your data?
3. Whose data do I use?
4. How do I get your data?
5. What data of you do I use?
6. What do I use your data for?
7. How long do I store your data?
8. Who do I share your data with?
9. Where do I store your data?
10. How safe is your data with me?
11. What are your rights?
12. Which rules apply to this privacy statement?
13. Which cookies do I use?
14. What do I do with the data of minors?
15. Do you have a question about this privacy policy?
1. When do you apply this privacy statement?
This privacy statement applies to all personal data that I process and to all domains related to me. This concerns the personal data of everyone who has ever had contact with me or visited my website, such as visitors, customers and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, telephone number, IP address, customer number or surfing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority.
2. Who uses your data?
BTS Trading is responsible for the website orisha-ossain and therefore the responsible organization for the use of your data as described in this privacy statement. The full details are:
BTS Trading
Nieuwstraat 1b
5911 JS Venlo
14115593
3. Whose data do I use?
I process the personal data of everyone who has had contact with me or visited my website. These include visitors, private customers, business customers, and contact persons of my partners.
4. How do I get your data?
I receive the data directly from you as soon as you:
Place an order on the website
5. What data of you do I use
I use the following data:
name
address or business address
delivery address
email address
telephone number
6. What do I use your data for?
I only use your data for the purpose for which I am allowed to use it:
I use your data to give you the best service as a customer, this is not possible without this data.
7. How long do I keep your data?
I keep your data for as long as I am required to do so by law and for as long as necessary for the purpose for which I use your data. For example, as long as you are a customer with me, I store your data according to the statutory retention period of seven years. After that, I only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long I store specific data about you, please contact me.
8. Who do I share your data with?
I only process your data myself. I do not share your data with others.
9. Where do I store your data?
I process your data within the European Economic Area. This means that I also store your data within the EEA. If you have any questions about this, please feel free to contact me.
10. How safe is your data with me?
I have done a lot to protect your data as well as possible, both organisationally and technically. I have secured my systems and various means of communication to ensure that your data does not end up in the hands of others. Your data is therefore safe with me. I also ensure that your data is only used by people who have received permission from m
11. What are your rights?
Because I use your data, you have various rights. I have listed these rights for you below.
Right to information
I must explain to you understandably and clearly what I do with your data and what control you have over it. That is why I explain in detail in this privacy statement what data I collect from you and how I handle your data.
Right to access
You may always ask me to view the data I hold about you.
Right to correction
You may ask me to have your data corrected if it is incorrect or incomplete.
Right to object
You may object to the processing of your data if you do not agree with the way I handle your personal data. This right applies to the data I use for direct marketing. You can indicate to me that you no longer wish to receive e-mails from me. This also applies to personalized recommendations on my website.
Right to data portability
If you are a customer of mine or if you have given permission for the use of your data, you may ask me to send you the digital data I have about you. This way you can transfer that data to another organization if you wish.
Right to restriction
You may ask to limit the use of your data. This means that in certain cases I may only store your data but not use it.
Right to be forgotten
You may ask me to delete all data I have about you. I will then delete all data that can be traced back to you. In some cases, I cannot or may not yet delete your data. For example, I have to keep some data for 7 years for the tax authorities.
Right to submit a complaint
You may submit a complaint about how I handle your data. If you have a complaint, I will be happy to resolve it for you. To do so, please contact me. You may also submit your complaint to the Dutch Data Protection Authority. Of course, I hope that it does not come to that, but if it’s necessary you can also go to court. In that case, the court in the place of business of BTS Trading is the one that will handle your complaint.
How do I submit a request or complaint?
You can submit your request or complaint to me by sending a email to info@orsiha-ossain.com . I process every request or complaint within 30 days. If you submit multiple applications or complaints or if you submit a complex request or complaint, this may take more time. In that case, I will contact you within 60 days at the latest. I may ask you to identify yourself. In that case, I will ask you to submit certain information to ensure that you are the correct person whose personal data is.
12. What rules apply to this privacy statement?
My privacy statement must meet several conditions. These conditions can be found in particular in the Dutch General Data Protection Regulation. In addition, the general rules that apply under Dutch law apply to my privacy statement.
13. Which cookies do I use?
You can indicate to yourself what data I may use from you. If you have permitted me to personalize your profile based on your surfing and search behavior,
I can set up my website specifically for you so that its use becomes easier and more personal. I do this using cookies. A cookie is a small text file that is placed on your hardware when you visit my website.
I use the following types of cookies on my website:
Functional cookies: like session and login cookies to collect session and login information.
14. What do I do with the data of minors?
I do not target minors with my website or as an organization. This means that if you are under the age of 18, you need permission from a parent or guardian to use my website. If you are a minor when you visit my website or webshop, I assume that you have received this permission before your visit.
15. Do you have a question about this privacy policy?
If you have a question about my privacy policy, please feel free to contact me at.
info@orsisha-ossain.com.
I am happy to help.