Terms & Conditions


The use of this website is subject to the conditions laid down below, be it for historical,
scientific and/or educational purposes or the ordering of products.
This means that when you visit or shop at Orisha Ossain you are agreeing to
these conditions. Please make sure you read them carefully.


I make no assumption or affirmation that the products, or the information
referenced on this website, are available, appropriate, or legal outside the Netherlands.
Anyone choosing to access this website is wholly responsible for making sure said
products and information are legal within their own country. Use of this website is at
the customer’s own risk.


Information provided by Orisha Ossain, via this website e-mail or
other forms of transmission, including any links to or from this site,
is purely for historical, scientific, and educational purposes and should never
be interpreted as a recommendation for a specific use of our products.
I can accept no responsibility or liability for the information provided.
The use, application, packaging, labeling, marketing, and reselling of our products
is solely at the customer’s decision, responsibility, and risk.


To place an order the customer must be 18 years of age or older.
Every order is therefore considered to be submitted in compliance with this condition.


When creating a customer account, you must enter your complete and accurate full name.
When placing an order you must enter the correct shipping address and phone number.
Failure to do so may cause a delay or return of your shipment.
I am not responsible for delivery problems due to incorrect data.

Product Purpose

None of our products are sold or intended for the purpose of consumption.
Our products are botanical specimens of ethnographic value and interest
only and are delivered with no expressed or implied fitness for any purpose.

Product Support

I do not provide information nor communicate about the usage of our products.

Shipping Policy

As the products I sell are natural and plant-based, some may be restricted in
your country. Products which I know are illegal in your country, are disabled
from ordering. However, it is your final responsibility to ensure that all items in your
order are allowed in your country. I am not responsible for packages due to loss,
by the shipper or products returned, seized, or destroyed due to unforeseen customs regulations and unforeseen global events.

Return and Refund policy

For most products, there is a no-return and no-refund policy.
For Tepis and Kuripes and various incense, there is also a no-return and refund policy. While the policies are firm for obvious reasons, I will do everything I can to work with you and make
sure your experience is positive.

Returned Orders

If a shipment is returned for any reason beyond our control, I will have to charge for
reshipping the order.

Refunding Returned Orders

Refunds are evaluated on a case-by-case basis. I do not refund shipping costs.

Delivery Time

I can not guarantee the delivery times and can not be held responsible for the delay.
Customs or plant inspection authorities may examine your package and delay the delivery,
which is beyond my control.


All contents of this website are under copyright. Redistribution, retransmission,
republication, or commercial use of the contents or images on this website are
expressly prohibited without the consent of Orisha Ossain. All rights reserved.

Limited Liability

Orisha Ossain will not be liable for damages of any kind arising out of or in
connection with the use of this site or products. The use of this website and these terms of use
are governed by Dutch law.


This site and the materials and products in this site are provided as is and
without warranties of any kind, whether express or implied. To the fullest extent
permissible pursuant to applicable law, we disclaim warranties, express or implied,
including but not limited to, implied warranties of merchantability and fitness for a
particular purpose and non-infringement.